We make every effort to give the best service possible to all patients that we care for.
We do understand that sometimes things might not go right, leaving you feeling you have a genuine cause for complaint. When this happens, we would like to understand the issue and ensure we learn from it as soon as possible.
All complaints are considered by the practice manager. The best ways to contact us are:
- Asking to speak to the practice manager
- Leaving a message with our reception team if the manager is currently unavailable, so that you can be contacted at the next available opportunity
- Emailing us on m85024.dadheechh@nhs.net
If your concerns are not then resolved at a practice level, you have the option to then contact NHS England or the Parliamentary Health Service Ombudsman for further support. Information for these organisations can be provided.